Microsoft에서는 사용자에게 근무일의 끝을 상기시켜주고, 근무자가 긴장을 풀 수 있도록 도와주는 작업을 제안하는 '가상 통근'을 예약하는 기능을 추가하고 있습니다.
최고 마케팅 책임자 Chirs Capossela는 업무와 개인 생활을 분리하는 것에 대한 어려움이 Microsoft 기업 고객 사이에서의 공통 관심사라고 말했습니다.
회사는 처음에 직원이 재택 근무에 적합한 기술을 보유하고 있는지 걱정했으나, 이제는 직원들의 정서적 웰빙이나 정신 건강에 관한 부분에 대한 걱정이 훨씬 빠르게 대두가 되고 있음을 덧붙였습니다.
Microsoft develops a ‘virtual commute’ for remote workers
Millions of employees now commute from their bed to a desk at home. After the initial euphoria of skipping smog-filled traffic jams or cramped train compartments, a new reality has dawned in which the work day blends into the rest of life, like a never-ending conference call. Microsoft Corp. has a solution.
The company’s Teams collaboration software is adding the ability to schedule a “virtual commute.” It won’t start your car or ride the subway for you, but it will remind users about the end of the work day, suggest tasks to help workers wind down and create a little mental space before kids’ homework, dinner, laundry and other obligations come crashing in.
For example, Teams will prompt users to list tasks as completed or add them to tomorrow’s to-do list, while asking workers to rate how their day went and suggesting guided meditation, through an integration with the Headspace app.
Pandemic-related burnout and difficulty separating work and personal life has become a surprisingly common concern among Microsoft’s corporate customers, according to Chief Marketing Officer Chris Capossela. “The thing we didn’t predict that we’ve learned is now at the top of customers’ mind is really the well-being of their employees,” he said.
Companies initially worried about employees having the right technology to work from home. “Now it’s getting to be much more about ‘hey how do I know if an employee is burned out, how do I know how they are doing — if they are working too hard?’ All of the things around the emotional well-being or the mental health of employees has risen to the top faster in a way that we didn’t really predict,” he added.
Microsoft will also enable its workplace analytics software to help employers spot and support workers who are at risk of burnout. The software looks at things like after-hours collaboration by an entire team and how that compares with similar teams. New features coming next year will let employers run programs that remind team members to avoid undue overtime.